Effective Date: 1st January 2025
‍Last Updated: 4th June 2025
1. Introduction
At Taxwise Group SL ("we", "our", "us"), we are committed to safeguarding the personal data of our clients, prospective clients, and website users. We process personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).This Privacy Policy explains how we collect, use, disclose, and protect your data, and outlines your rights as a data subject.
2. Who We Are Taxwise Group SL
Registered in Spain
NIF: [Insert Company NIF]
Address: C. Inca, 3, 29640 Fuengirola, Málaga, Spain
Website: https://www.taxwisegroup.com
Email: contact@taxwisegroup.com
Phone: +34 613 885 719
3. What Data We Collect
We may collect and process the following personal data: a) Information You Provide Full name, Email address, Telephone number, Business name and VAT/NIE/NIF number, Service-related data (e.g. property information, tax documents)Preferences and communication history
b) Data We Collect Automatically
IP address, Browser type and version, Operating system and device type, Pages visited, time spent, referral URLs, Cookie and analytics data
c) Optional Data (e.g. for email marketing)Your interests and preferences (if submitted)Email open rates and engagement metrics (if applicable)
4. How We Use Your Data
We process your personal data for the following lawful purposes: To respond to enquiries and provide requested services To deliver accountancy, tax, payroll, and due diligence support, To comply with legal and regulatory obligations in Spain, To operate and improve our website and services, To conduct analytics and understand user behaviour, To send relevant updates and communications (if you consent)We do not sell your data. Any third-party sharing is strictly limited and controlled.
5. Legal Grounds for Processing,
Our legal bases under GDPR and LOPDGDD include: Consent – for cookies and marketing communications
‍Contractual necessity – to deliver services you request. Legal obligation – to meet regulatory or tax requirements. Legitimate interest – to ensure secure, functional services6. How Long We Keep Your Data. We retain data only as long as necessary: Clients: 6 years from the end of service (in line with Spanish financial record-keeping laws) Enquiries: 12 months unless you become a client. Analytics data: Typically 26 months via Google Analytics
7. Use of Cookies.
Our website uses cookies to: Enable website functionality. Analyse site traffic via Google Analytics. Improve usability and content. You will be asked to accept or manage your cookie preferences upon visiting our website. You can change these settings at any time through your browser.
8. Google Analytics,
We use Google Analytics to monitor website usage. This tool collects anonymised information such as: Page views and time on site, Location (general) and device type, Referral sources. This helps us improve content and functionality. No personally identifiable information is tracked. Data may be processed outside the EU, but is protected through standard contractual clauses.
9. Email Marketing
If you opt in to receive communications, we may send: Newsletters, Regulatory updates, Service-related offers, You can unsubscribe at any time by clicking the link in our emails or contacting us at contact@taxwisegroup.com.
10. How We Protect Your Data
We implement strong data protection measures, including: SSL-secured website, Encrypted data storage, Password-protected internal systems, Access limited to authorised personnel only
11. Your Rights
You have the right to: Access your data, Rectify inaccuracies, Erase data ("right to be forgotten")Restrict or object to processing, Data portability, Withdraw consent at any time. To exercise any of the above rights, email contact@taxwisegroup.com You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD): www.aepd.es
‍12. Third-Party Processors
We may share your data with trusted providers who support our business operations, including: IT hosting companies, CRM and communication platforms, Google Analytics, Legal and financial professionals. All providers operate under GDPR-compliant agreements and process data only as instructed.
13. International Transfers
Where data is processed outside the EEA, appropriate safeguards are in place, such as: Standard Contractual Clauses, Transfers to providers certified under the EU-U.S. Data Privacy Framework
‍14. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. The “Last Updated” date at the top of this page will be amended accordingly.
15. Contact
If you have questions or concerns about your personal data or this policy, please contact:
‍Data Protection Officer
Email: contact@taxwisegroup.com
Phone: +34 613 885 719
Address: C. Inca, 3, 29640 Fuengirola, Málaga, Spain